Wikis Make Knowledge Transfer Easy

A wiki is a dynamic body of knowledge that allows people to contribute product information to benefit others. Your company can use a wiki to solve these challenges:

  • Document your development process and software maintenance
  • Communicate software features and use to end-users
  • Allow your user community to talk with each other and your company

Wiki vs Online Help

Many companies are replacing online help with wikis. Both allow you to share software features and use with your end users.

Wikis are powerful tools but they present some unique information challenges. I can work with your company to develop a wiki strategy that overcomes these challenges and maximizes the wiki benefits for your team and customers.

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