Charlene Kingston is an information strategist, writer, and speaker with 25 years of experience providing information products to solve practical business problems.

Through Crow Information Design, she provides information solutions for businesses and freelance professionals through websites, blogs, ebooks, social media tools, training programs, software user assistance, technical writing, and feature writing services.

Clients range from start-ups to Fortune 100 companies located throughout the United States and abroad, and include IBM, Walt Disney Internet Group, The Dial Corporation, Catholic Healthcare West, Ignite Phoenix, Arizona Department of Education, and the City of Phoenix.

Charlene frequently speaks at the Conference for Software User Assistance (WritersUA) on topics related to helping users learn and use software in the workplace.

In January 2010, Charlene launched the Social Media DIY Workshop to help small business people learn how to use social media.

Charlene Kingston maintains this blog to share helpful and interesting information about:

• Information design topics
• Business writing
• Small business / freelance advice

If you like what you read here, you can subscribe by email, RSS, and on your Kindle.

Social Media Passport

You can reach Charlene through:

Website: Crow Information Design

Blog: From The Crow’s Nest

Website: Social Media DIY Workshop for Small Business

Twitter: CrowInfoDesign (business) and SocialMediaDIY (business) and Kinchie (personal)

Email: Charlene [at] CrowInfoDesign [dot] com

LinkedIn: Charlene Kingston

Biznik: Charlene Kingston

Slideshare: CRKingston

Facebook (business): Charlene Kingston – Information Strategist and Writer

Facebook (business): Social Media DIY Workshop

Art blog: Laughing Into The Wind (Laughing Crow Studio)

Flickr (personal): KinchieAZ

About Me

Education: Wright State University, Dayton, Ohio. B.S. Education (Instructional Technology) 1983. University Honors Scholar.

First Professional Job: Teacher, Ridgewood School, Springfield, Ohio. K-8 computer studies, 8th grade math, school media specialist.

Favorite Quote: “If you think you can or think you cannot, you are always right.” – Henry Ford.

Favorite Book: The Alchemist by Paolo Coehlo.

Interests: Words, ideas, images, symbols, world mythology, photography, philosophy, art, physics, astronomy, and travel.